Terrifying IndiGo Flight Complaint: Passengers Left Without AC Inside Vadodara-Delhi Flight
After paying high airfares for comfortable travel, passengers are once again raising serious concerns over an IndiGo flight complaint involving unbearable cabin conditions before take-off. The latest incident on the Vadodara to New Delhi route has sparked outrage online, with travellers alleging they were trapped inside a grounded aircraft without air-conditioning for nearly 45 minutes.
IndiGo Flight Complaint Over AC Failure Before Take-Off
Vadodara: Passengers onboard IndiGo flight 6E 657 from Vadodara to New Delhi on Saturday night alleged that they were left stranded inside the aircraft for around 30 to 45 minutes without air-conditioning after a technical snag delayed take-off at Vadodara airport.
According to passengers, the air-conditioning system stopped functioning while the aircraft remained grounded on the runway, causing discomfort and panic among travellers. Some passengers claimed that the aircraft doors remained closed during the delay, making the situation feel “suffocating.”
This latest IndiGo flight complaint has once again raised questions about passenger comfort and emergency handling during technical delays.
What Happened Inside IndiGo Flight 6E 657?
Passenger Pramod Sharma posted on social media that the Vadodara-Delhi flight was stranded after the ground pushback system reportedly developed a fault and no replacement equipment was immediately available at the airport.
He alleged that passengers were “getting worked up” due to the lack of ventilation inside the cabin.
Reports suggest that a Ground Power Unit (GPU) failure caused the issue. A GPU supplies external power to the aircraft before engine start and is responsible for running essential systems such as cabin lights and air-conditioning.
When the GPU disconnected unexpectedly, the aircraft reportedly suffered a temporary blackout along with immediate loss of cooling inside the closed cabin.
IndiGo Flight Complaint: Passengers Faced Heat and Panic
Passengers onboard claimed that cabin temperatures rose quickly, forcing several travellers to use newspapers and cardboard files to fan themselves until power was restored.
The aircraft remained grounded for nearly 25 to 30 minutes before the situation improved. Despite the disruption, the flight was not cancelled and later departed after necessary maintenance checks.
This IndiGo flight complaint adds to the growing list of passenger concerns regarding technical glitches and onboard discomfort during delays.
Why GPU Failures Create Serious Problems
When an aircraft is parked with engines switched off, the Ground Power Unit provides electricity to critical systems inside the plane.
In case of GPU or Auxiliary Power Unit (APU) failure, airlines are required to conduct safety inspections before take-off. However, passengers often suffer due to lack of ventilation and rising temperatures inside closed cabins during such incidents.
The latest IndiGo flight complaint highlights how even short technical failures can turn extremely uncomfortable for travellers, especially during hot weather conditions.
Another IndiGo Safety Scare Raises Concerns
In another recent incident, IndiGo flight 6E 108 travelling from Hyderabad to Chandigarh on May 5, 2026, was forced to carry out a full emergency evacuation after a passenger’s power bank reportedly caught fire inside a seat pocket.
According to reports, the cabin crew acted quickly and managed to contain the fire before it spread further inside the aircraft. However, as a precautionary safety measure, passengers were evacuated using emergency slides.
The incident once again highlighted growing passenger concerns over in-flight safety issues and emergency handling on domestic flights.
Also Read: IndiGo Fuel Surcharge Hike 2026: Flights Get Costlier as Strait of Hormuz Crisis Triggers ATF Surge
IndiGo Responds to Passenger Complaints
IndiGo responded to passenger complaints online and expressed regret over the inconvenience caused. The airline acknowledged the delay and inconvenience faced by passengers onboard flight 6E 657.
However, many travellers on social media questioned why immediate backup arrangements were reportedly unavailable at the airport despite IndiGo being one of India’s largest domestic airlines.
Frequent technical issues and passenger discomfort reports are slowly affecting public trust in airline services. While delays due to safety checks are understandable, passengers also expect basic comfort and proper emergency handling after paying significant ticket prices.
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